How it's Shipped

    • All orders placed (Monday through Wednesday) by 1:00 p.m. EST will be processed and shipped in 1-2 days.
    • Orders are shipped in a corrugated fiberboard box with insulated liners and Styrofoam walls. Fresh items will ship with gel packs, and frozen items will ship with dry ice.
    • Upon delivery, ideally there should be someone present to receive the perishable product. We suggest that the product is immediately removed from the outer shipping container and placed in the freezer.

    Note: Don't handle dry ice with your bare hands! Touching dry ice directly might cause a slight burning sensation in your skin. 

    * If you receive a frozen product that was partially thawed during transit, you can let if defrost and cook the product, or immediately put the product on your freezer. The FDA (Food and Drug Administration) states that frozen seafood that has not exceeded an internal temperature of 40 F and remains cool to the touch can be frozen again without any issues.

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