Return & Refund Policy

Here at Handy Seafood, we stand behind our products..


Handy Seafood guarantees every product in our e-commerce store to provide 100% guarantee. Your Handy package will arrive in either a frozen or chilled state. 

We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided; which are confirmed on the order acknowledgement.

If recipients have any questions, problems or concerns regarding an order, we ask that you notify us immediately for assistance, or by the next business day after receiving your order.  If Handy Seafood has made a mistake on your order, we will replace the necessary items, issue a gift certificate for their value or issue a credit to the cardholder for the amount of the items in question. If you are not fully satisfied with your order, please call us and speak to a customer service representative. We reserve the right to conduct an investigation into claims that are potentially fraudulent. Please do not discard any packaging until you are completely satisfied with the product. On occasion, Handy Seafood may deem it necessary to have the package and contents returned to us for inspection.


Feel free to call our Toll-Free phone number 1-800-426-3977
or email us at
Customer Service Hours (Eastern Standard Time):
Weekdays 8:00am to 5:00pm


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