Returns and Refunds

Handy product shipped directly to recipient:

Handy Seafood guarantees every product in our e-commerce store to provide 100% guarantee. Your Handy package will arrive in either a frozen or chilled state. 

If recipients have any questions, problems or concerns regarding an order, we ask that you notify us immediately for assistance, or by the next day after receiving your order.  If Handy Seafood has made a mistake on your order, we will replace the necessary items, issue a gift certificate for their value or issue a credit to the cardholder for the amount of the items in question. If you are not fully satisfied with your order, please call us and speak to a customer service representative. We reserve the right to conduct an investigation into claims that are potentially fraudulent. Please do not discard any packaging until you are completely satisfied with the product. On occasion, Handy Seafood may deem it necessary to have the package and contents returned to us for inspection.

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